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Why Use Our IT Support?
We are the only IT support company that uses an AI system to detect and resolve issues as they occur, saving you the frustration of constantly having to pick up the phone to IT support. This leads to a reduction of cases raised by 73%. Using this system you will experience less issues than with any other IT support provider. To sum us up:
Consistent & Fast IT
You'll have IT systems that are fast and that work consistantly
No Tech Speak
It can be frustrating constantly listening to this from your IT Provider. With us you won't need to listen to any tech speak.
Simple & Fast Communication
You'll get answers quickly and we'll get you straight to a solution. No more having to pick up the phone to IT support constantly.
Easy To Switch
Worried about switching provider? Don't worry we can switch you really easily. It only takes a few E-mails!
No more frustrations
You won't need to pour time into IT or worry about your lack of knowledge. No more worry, we'll sort everything out for you.
Workforce Boost
You'll have access to IT support and systems that actually boost the effeciency of your workforce.
Testimonials
MRSL Enterprise
Christopher Cloke Browne - Director
" I have viewed my email system as a weak point in my security setup – until I met you. Your credentials are impeccable. I am also impressed by how straight forward you make the process and totally agree with your mantra of getting the setup right to save hours in the future. Even when our setup was not quite right you were fast to respond and had the problem dealt with quickly with a short term fix to get things running and a long term solution to remove the problem. I am thoroughly impressed by your skills and knowledge. This combined with your straightforward approach to pricing and implementing your services means that I would actively encourage all my clients – especially those in the healthcare sector with special category data to use your services."
Business Insights & Accounting Solutions
Alison Blackwood - Director
“ As a small business owner, proper IT security and support was something I knew I needed. Unfortunately though, most of the IT support companies out there are only interested in the bigger fish. Shepherd Services was able to offer a solution to suit my needs and at an affordable price. Not only that, but if I have any issues Lewis always gets back to me really quickly. I might not need to speak to him every day, but I now have total peace of mind that I’m being looked after! "
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Our IT Support Packages
Cyber Security Only
- Support for Cyber Security
- Cyber Security Solutions
- Anti-Virus and Email Threat Protection
- Monthly and Quarterly Reviews
Fully Managed IT Support
- Unlimited Technical IT Support
- Cyber Security and Backups
- Office 365 Management
- IT Consulting
- Monthly and Quarterly Reviews
Co-Managed IT Support
- Unlimited Technical IT Support
- Cyber Security and Backups
- We Can Manage Parts of Your IT
- IT Consulting
Sign up for your free cyber security audit today