01256596525 [email protected]

IT Support Services

Swift, Responsive and Ready to Help

A Business is successfully hacked every 11 seconds in the UK. A cybersecurity audit will tell you whether you are secured against the attacks to come, and will start you on a journey to save your £12,000, which is the average cost of a cyberattack to SMEs. It’s not just large Businesses, SMEs are often targeted because of their lack of security. Don’t be prey, Be prepared.

Enter your details for a FREE cybersecurity audit today

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Stop worrying about IT Support and focus on the development of your Business!

We save you Time, Money and Frustration.  

In Modern day Businesses are reliant on computers, if something goes wrong it can really set your workforce back and cost you a lot of money to either recover from the issue, or from the loss of sales and service due to downtime. Why take that risk? Shepherd Services IT Support uses AI technology to detect and resolve most issues before they become a major problem, preventing costly downtime and smooth IT. To sum us up:

Video testimonials will be published soon.

Keep an eye out!

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Consistent & Fast IT Support

We have provided our clients with IT systems that are rapid and work consistently without the constant calls to IT Support.  

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No Tech Speak

It can be confusing constantly listening to ‘tech speak’  from your IT Support provider. With Shepherd IT Services you won’t need to listen to any ‘tech speak’, we speak your language.

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Simple & Fast Communication

You’ll get answers quickly, and we’ll get you straight to a solution. No more constant frustration from IT Support. Your problem is our problem.

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Easy to Switch

Worried about switching provider? It’s easy, we can switch you through just a couple of Emails. All we need is the go ahead from you.

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No more frustrations

You won’t need to pour time into IT or worry about lack of knowledge. The time for worry is over. The team will sort everything out for you, from migration to installation.

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Workforce Boost

You’ll have access to IT support and systems that actually boost the efficiency of your workforce. No problems, no delay, greater productivity.

Our Services

IT Support

IT Support services to assist with the operations of your Business and prevent recurring IT issues.

Cybersecurity

Protecting your identity, workforce and finances. Securing Your Business using the latest security solutions.

VoIP 

Telecommunication and internet provider services for help desk and communication improvement.  

Educate yourself on what threats are out there

Don’t wait till its to late, learn what cyberattacks to look out for when running your Business and how to defend against them.

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Average Response Time

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Average Resolution Time

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Client Satisfaction

 

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Average Cost of Cyberattack (£)

 

IT Support to help your business grow

Whether you work in the financial sector, education or other services, Shepherd IT Services have the tools and  knowledge to deliver the perfect IT solution for your Business.

Our fully managed IT Support & Security service solves your Business challenges

“I have viewed my email system as a weak point in my security set up – until I met you. Your credentials are impeccable. I am also impressed by how straight forward you make the process and totally agree with your mantra of getting the setup right to save hours in the future. Even when our setup was not quite right you were fast to respond and had the problem dealt with quickly with a short term fix to get things running, and a long term solution to remove the problem. I am thoroughly impressed by your skills and knowledge. This combined with your straight forward approach to pricing and implementing your services means that I would actively encourage all my clients – especially those in the Healthcare sector with special category data, to use your services.” 

Christopher Cloke Brown – Director

“As a small Business owner, proper IT security and support was something I knew I needed. Unfortunately though, most of the IT support companies out there are only interested in the bigger fish. Shepherd Services was able to offer a solution to suit my needs at an affordable price. Not only that, but if I have issues Lewis always gets back to me quickly. I might not need to speak to him every day, but I now have total peace of mind that I’m being looked after.”

Alison Blackwood – Director

“I just wanted to say a big thank you for your actions yesterday. I realize it is what I pay you for, but I was very happy with your service and of course that you were able to overcome and repair the issue. The fact that you were able to do this without disrupting my operation of tutoring was of real benefit.”

Phil Thorn- Director

Helping you succeed through AI technology

Shepherd IT Services use the latest technology solutions to assist in meeting your Business goals, including our own AI system which enables us to detect and fix issues before they become a major problem. Take a look at the IT Support packages we offer to Support and Secure your Business.

Check out our IT Support and Cybersecurity Blog for Tips, Tricks and the Latest News

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